Privacy Policy

We collect information you choose to provide, including your name, email address, messages you send us, and the health and insurance information you submit during intake and consult.

Our hosting, security, analytics, font, and form providers may also process technical information needed to deliver and protect the website, such as your IP address, browser and device information, requested pages, timestamps, and security events.

• Run intake, including using artificial intelligence (AI) tools to organize your information and suggest labs, imaging, tests, or insurance details to gather.
• Share your case with a licensed doctor so they can review it, approve it, or recommend changes.
• Contact you about Myrakal and respond to questions and requests.
• Operate, secure, troubleshoot, and improve the website and services.
• Comply with law and protect our rights, users, and services.

We use service providers to support website hosting and security, form processing, email, analytics, AI processing, and web fonts. These providers currently include Vercel, Formspree, PostHog, Fontshare, and Google Fonts. They may process information on our behalf under their own terms and privacy commitments. Licensed doctors who review your case also receive the information needed for that review.

We may disclose information when required by law, to protect rights or safety, or as part of a merger, financing, acquisition, or similar business transaction. We do not sell personal information or share it for cross-context behavioral advertising.

Hosting and security providers may use cookies or similar technologies that are necessary to deliver and protect the website. Our analytics provider may use cookies, local storage, or similar technologies to understand how the website is used. We do not knowingly enable advertising cookies.

We retain information only as long as reasonably necessary for the purposes described above, including providing intake and consult services, responding to you, meeting legal obligations, and resolving disputes. We use safeguards appropriate to the nature of the information, but no method of transmission or storage is completely secure.

You may unsubscribe from non-transactional email through the instructions in the message or by contacting us. Depending on where you live and applicable law, you may also have rights to request access, correction, deletion, or a copy of your personal information, or to object to or limit certain uses.

California residents may have rights to know, delete, correct, and limit certain uses of personal information and to receive equal service when exercising those rights. Because we do not sell or share personal information for cross-context behavioral advertising, we do not offer a sale or sharing opt-out. To make a request, email eshaansood@myrakal.com. We may need to verify your identity before completing a request.

This website is not directed to children under 18, and we do not knowingly collect personal information from children.

Your information may be processed in the United States and other countries where our providers operate. Those countries may have different data-protection laws than your home country.

We may update this policy as the website and our practices develop. The date above identifies the current version. Questions or privacy requests may be sent to eshaansood@myrakal.com.